Today, employees (human capital) create revenue and allocate costs, by applying their knowledge assets, their relationship assets and their process assets during productive time. As these intangible assets are owned by staff, not the organizations they work for, they remain invisible (or intangible) to accounting and management methods. Without any staff any orgnization would fail. Mismanaging human capital results in losses of productive time (stress, absenteeism, disengagement, industrial action are all examples). Hence, managing the effectiveness of human capital is the single most important thing for managers to do today.
Albert Einstein said, "It is the theory that decides what we can observe."
Intangible standards update management theory and practices to objectively and scientifically show the financial value of knowledge, collaboration and processes. Intangibles that once escaped detection are now completely visible. To have intangible standards applied to your issues, hire our professional services.
Intangible Management was the only business book published by Academic Press in 2002 that was acknowledged by the Association of American Publishers in their annual Outstanding Professional and Scholarly Titles Award. The book received an honorable mention as a work of exemplary scholarship as one of the two outstanding business, management & accounting books of the year in the United States.